As 2024 wraps up, it’s the perfect time to pause, reflect, and share some of the incredible things we’ve accomplished at VideoSDK this year. It’s been a year of building connections, empowering developers, and creating real impact around the world.
Let’s take a look back at the milestones we’ve hit, the lives we’ve touched, and what’s next in our story.
Lives We’ve Touched
In India, over 2.8 million people verified their identities effortlessly with our video KYC solution, saving time and building trust on a massive scale. In the MENA region, we bridged the gap between patients and doctors, enabling 50,000 medical consultations and improving access to healthcare. Around the world, we powered online interviews for more than 40,000 people, helping them unlock exciting career opportunities. And on a lighter note, we brought smiles to 76 million people who stayed connected with their loved ones through social apps.
Numbers That Make Us Proud
Every month, more than 1 million participants from over 150 countries rely on VideoSDK for smooth and uninterrupted communication. This year alone, our npm and pub.dev packages have been downloaded over 10 million times. With our SDK, developers have built over 5,000 apps, empowering innovative solutions across diverse industries.
Scaling to New Heights
We also pushed our infrastructure to new heights. Imagine handling 9060 concurrent sessions with 970 users at peak, and delivering 5+ TB of recordings. That’s the scale we’re talking about.
A Year of Exceptional Support
Of course, great products need great support, and our team showed up in a big way. This year, we resolved over 1027 support tickets, keeping our average resolution time under 3 hours. And here’s the cherry on top: our 91% customer satisfaction score (CSAT). Knowing our users trust us and love what we do keeps us going.
Leaving Our Mark at Global Tech and Fintech Events
We showcased our innovative Agent-assisted & Agentless KYC solution at the Global Fintech Fest (GFF), gaining significant interest from many BFSI giants. We also spoke at the Google Developers Group Surat (GDG Surat) event, sharing insights on 'Developer's role in building real-time human-digital worker ecosystems,' highlighting the evolving landscape of application building with the developer community.
Meet the Future of AI
This year, we introduced Character SDK - a multimodal AI agent that can see, hear, and respond like never before. Its launch on Product Hunt was a moment to remember—earning us titles like
- #1 Product of the Day
- #1 Product of the Week in the Developer Tool category
- #2 Product of the Month in AI
- #3 Product of the Month overall
From creating AI companions that think, learn, and act, to simplifying workflows, Character SDK is shaping the future of technology in ways we couldn’t have imagined.
Looking Ahead
As we step into 2025, we’re filled with gratitude and excitement. Thank you for being a part of our journey this year. Here’s to pushing boundaries, making an impact, and creating even more meaningful connections in the year ahead.
Let’s make it amazing—together!
