Examedi solved 50% call failure challenge using Video SDKExamedi solved 50% call failure challenge using Video SDK

Industry

Healthcare

Headquarter

Latin America

Products used

Audio & Video SDK

Cloud Recording

Examedi is a healthcare startup of Latin America that offers a healthcare-at-home marketplace to make booking lab tests easier.

CHALLENGE

Tackling Call Failures and Data Insights

Examedi, a healthcare startup, encountered challenges with their telehealth video communication. They needed a fast, dependable, and easy solution to connect doctors, patients, and their platform. They faced issues like call failures, data insights, and problems with other video SDKs.

Rafael Toro-Head of New Business - Examedi (YC S21)

Examedi's experience with Video SDK has been outstanding. The speed of implementation, personalized support, and reduced 50% call failures have greatly benefited our telehealth platform. We appreciate Video SDK's commitment to addressing challenges promptly. As a startup, we value such reliable partnerships.

Rafael Toro ,

Head of New Business - Examedi (YC S21)

SOLUTION

Improving Experience with Data Insights

Examedi discovered Video SDK as a potential solution through Product Hunt, which offered ease of implementation, personalized support, an appealing UX, and a trusted reputation. They valued the fast response times, continuous updates, and the option to build their version of the platform. Choosing Video SDK allowed them to minimize errors and enhance the overall user experience, crucial for their teleconsultation service.

Examedi’s success with Video SDK

50%

Reduction in Call Failures

Examedi successfully eliminated a 50% call failure rate.

4.8/5

Enhanced User Experience

Improved call quality and performance with advanced analytics lead to higher user satisfaction.

Mexico

Expansion Plans

Examedi's success paved the way for ambitious expansion plans, starting with Mexico.

ROI DELIVERED

Patients

+100,000

Tests carried out

+150,000

Experts

+140

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