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Examedi

Examedi solved 50% call failure challenge using Video SDK

Examedi is a healthcare startup of Latin America thatoffers a healthcare-at-home marketplace to makebooking lab tests easier.

Examedi

+100,000

Patients

+150,000

Tests carried out

+140

Experts

CHALLENGE

Tackling Call Failures and Data Insights

Examedi, a healthcare startup, encountered challenges with their telehealth video communication. They needed a fast, dependable, and easy solution to connect doctors, patients, and their platform. They faced issues like call failures, data insights, and problems with other video SDKs.

examedi-challenge

SOLUTION

Improving Experience with Data Insights

Examedi discovered Video SDK as a potential solution through Product Hunt, which offered ease of implementation, personalized support, an appealing UX, and a trusted reputation. They valued the fast response times, continuous updates, and the option to build their version of the platform. Choosing Video SDK allowed them to minimize errors and enhance the overall user experience, crucial for their teleconsultation service.

examedi-solution
Rafael Toro-Head of New Business - Examedi (YC S21)
Company Logo

"Examedi's experience with Video SDK has been outstanding. The speed of implementation, personalized support, and reduced 50% call failures have greatly benefited our telehealth platform. We appreciate Video SDK's commitment to addressing challenges promptly. As a startup, we value such reliable partnerships."

Rafael Toro ,

Head of New Business - Examedi (YC S21)

Y-Combinator

Examedi’s success with Video SDK

50%

Reduction in Call Failures

Examedi successfully eliminated a 50% call failure rate.

4.8/5

Enhanced User Experience

Improved call quality and performance with advanced analytics lead to higher user satisfaction.

Mexico

Expansion Plans

Examedi's success paved the way for ambitious expansion plans, starting with Mexico.

Examedi's Home service in +50 communities of the Metropolitan Region

fonasa
colmena
banmedica
cruzblanca
consalud
nueva-masvida
vida-tres

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