Examedi solved 50% call failure challenge using Video SDKExamedi solved 50% call failure challenge using Video SDK
Industry
Healthcare
Headquarter
Latin America
Products used
Audio & Video SDK
Cloud Recording
Examedi is a healthcare startup of Latin America that offers a healthcare-at-home marketplace to make booking lab tests easier.
CHALLENGE
Tackling Call Failures and Data Insights

Examedi's experience with Video SDK has been outstanding. The speed of implementation, personalized support, and reduced 50% call failures have greatly benefited our telehealth platform. We appreciate Video SDK's commitment to addressing challenges promptly. As a startup, we value such reliable partnerships.
Rafael Toro ,
Head of New Business - Examedi (YC S21)
SOLUTION
Improving Experience with Data Insights
Examedi’s success with Video SDK
50%
Reduction in Call Failures
Examedi successfully eliminated a 50% call failure rate.
4.8/5
Enhanced User Experience
Improved call quality and performance with advanced analytics lead to higher user satisfaction.
Mexico
Expansion Plans
Examedi's success paved the way for ambitious expansion plans, starting with Mexico.
ROI DELIVERED
Patients
+100,000
Tests carried out
+150,000
Experts
+140