VideoSDK's Blogs - VideoSDK

How to Build an AI Telephony Agent for Inbound and Outbound Calls

Build an AI telephony agent for inbound and outbound calls. Step-by-step guide to SIP, call automation, and real-time AI voice solutions.

ANNOUNCEMENT

Introducing "NAMO" Real-Time Speech AI Model: On-Device & Hybrid Cloud

VideoSDK revolutionizes industries with NAMO, the world's first open-source Real-Time Speech AI model, cutting costs 20x. Combining on-device and cloud efficiency, it ensures secure, fast AI interactions—empowering BFSI, Healthcare, and more to deploy powerful AI on everyday devices.

plugins

Introducing the Gladia Speech to Text Plugin in VideoSDK

We’re introducing the Gladia Speech-to-Text plugin for VideoSDK. With multilingual support, instant partial results, and handling of mixed languages, it provides a reliable speech input layer for voice-driven applications.

ai agents

Introducing Testing and Evaluation in AI Voice Agents

Learn how to run testing and evaluation for AI voice agents using the VideoSDK Agent SDK, including STT, LLM, and TTS benchmarking, latency metrics, and LLM-based response judging.

ai agents

How to Build an AI Voice System Using Real-Time Multi-Agent Switching

In this blog you'll learn about how to build an AI systems with multi-agent switching that intelligently transfer control between specialized agents. Keep conversations natural, tasks organized, and users engaged by letting each agent focus on what it does best.

ai telephony

How to enable Voice Mail Detection in AI Voice Agents

Learn how Voice Mail Detection improves outbound calling by identifying voicemail systems automatically. Instead of wasting time speaking into silence, your agent can leave a message or end the call smoothly, helping save call time, reduce costs, and improve overall calling efficiency.

ai telephony

How to Transfer Calls in AI Voice Agents Using SIP Telephony

Learn how to automatically transfer ongoing SIP call to another phone number without disconnecting the call or redialing using Call Transfer in SIP Telephony

ai telephony

How to enable DTMF Events in Telephony AI Agent

Learn how DTMF input powers reliable, menu-driven voice interactions. This blog explores common use cases and shows how VideoSDK voice agents process real-time keypad events to drive precise call flows.

preemtive-response

How to enable preemptive response in AI Voice Agents

Learn how Preemptive Response reduces voice AI latency by streaming partial transcripts to the LLM, enabling faster and more natural conversational agents.